Our Customers Say

• “I contacted E because I had a problem with my gas top up. I spoke to a very helpful chap by the name of Mo. I must say that he was so pleasant to talk to and went over the problem and the solution several times. I'm delighted with my experience today, the problem was solved within an hour, I'm one very happy customer, thank you very much Mo!”

• “I have to recommend this company to my friends and family, the customer service is outstanding and very quick to reply, and once help is given it's nice to get a follow up reply. 10 out 10, guys and girls, keep up the fantastic service you all provide.”

• “So far I have found the customer service to be exceptional. They are always very polite and efficient the issue is always resolved promptly. I also love the convenience of the app and smart meters.”

• “My experience with E was a lovely and really informational one, and the help that was given throughout was really good quality. The phone calls were quick and very reliable. Thank you for all the help and the effort put into making customer service top priority.”

• “I got through to customer service very quickly, the man I spoke to was extremely helpful and patient. I was stuck trying to put my electric on and he explained everything perfectly.”

• “I would highly recommend E for dual fuel they are fast and efficient and it’s brilliant to see for yourself how much you use per day on your gas and electric. Also I like the app on my phone to pay direct, no going to find a shop has saved me a lot of time in my working life and family life so I thank you for that, keep up the good work.”