Want to join our team at E?

Want to join our team at E?

As the number of our happy customers grow, so does the size of our happy team! We are continually recruiting to ensure our customers are supported in the best way possible.

At E we pride ourselves not only in the way we treat our customers but also our employees. So whichever team you join, in any area of the business, we'll make sure you're given the support and rewards you deserve to do the very best you can.

We are ideally based next to Birmingham International station and have free onsite parking.

Send Your CV

At E we are continually recruiting to ensure our customers are supported in the best way possible.


We pride ourselves not only in the way we treat our customers but also our employees. Send us your CV today and join our team.

Send Your CV

Current job openings

Current job openings

Customer Service Representative

Smart Support

As a Call Centre Representative in the Smart Support team you will be involved in managing calls from third party engineers installing smart meters. The role will be ideal for someone who can deliver great customer service , and is confident on the phone with great communication skills. This opportunity is ideal if you are looking for a people focused role with great benefits and the chance to build a career.

Duties to Include:

Answering calls from third party engineers who are on a live meter installation job. Sharing your knowledge of key processes relating to smart installation. Working closely with our Smart Support team.

Skills and Experience Required:

Excellent communication skills
Attention to detail and demonstrate a high level of accuracy
Positive attitude to take on additional tasks given by the manager
Good organisation and time management skills
Self-motivated with an ability to multi task
Ability to work in a fast paced environment
IT literate
Demonstrate ability to resolve problems

Job Type: Full-time
Salary: £15,000 /year


Current job openings

Customer Services Representative

Birmingham

As a Call Centre Representative you will be dealing with customer queries via the telephone - with the aim of delivering friendly, helpful and efficient service every time. If you’re someone with customer service experience, enthusiasm and personality, we are ready to train you as a CSR. It’s an ideal opportunity whether you’re looking for a people-focused role with great benefits - or the chance to build a career with a fairly new to market energy supplier who is growing rapidly.

Duties to Include:

Answering inbound customer calls
Documenting on our internal system accurately

Skills and Experience Required:

Knowledge of the Energy Industry is desirable
Proven customer service
Good communication and listening skills
Demonstrate a professional, but friendly and outgoing approach to work
Have a flexible approach around working hours and tasks required by the business
Demonstrate an ability to identify and solve problems
Have confidence towards computer literacy, including experience of using a CRM database
Adaptable to change

Job Type: Full-time
Salary: £16,000 - £17,200 /year
(potential 7% increase after 1st year depending on performance)
Shifts: 8 hours between - Monday - Friday 08.00 - 20.00 & Saturday 09.00 - 17.00


Current job openings

Validation Advisor

Birmingham

We are looking for enthusiastic outbound Customer Service Advisors to join our team. If you're someone with customer service or sales experience, enthusiasm and personality, we are ready to train you as an Outbound Customer Service Advisor. It's an ideal opportunity whether you're looking for a people-focused role - or the chance to build a career with us. As an Outbound Customer Service Advisor, you will be responsible for contacting our new customers to ensure they are satisfied with the service they have received so far switching their energy supply to us as well as answering any queries they may have. With great customer service skills you have, you'll be able to guide our customers through the next steps of changing their energy supply.

Key Responsibilities:

Outbound calling to new customers (No Cold Calling)
Ensure customer queries are dealt with in timely and efficient manner
Offer excellent customer service at all times
Guide customers through the switching process
Consolidating new customers
Adhere to compliance at all times

Experience / Skills:

Previous experience in a customer service role, either customer facing or in a call centre environment, e.g. Retail / Telesales
Excellent telephone manner
Excellent communication and organisational skills
IT literate
Be able to build rapport quickly with customers over the telephone
Enthusiastic

Job Type: Full-time
Salary: £14,000 /year


Current job openings

Senior iOS Developer

Birmingham

We are looking for a Senior iOS Developer to join our new in-house IT department. Due to our rapid growth we will be expanding the department over the next 12 months so we offer a fantastic opportunity for career progression. We are looking for an iOS/Objective-C developer preferably with some .NET development skills.

Experience:

3 years of strong, commercial Objective-C development experience / object-orientated development
Excellent knowledge of provisioning, signing and distribution of iOS applications of all types (dev, ad-hoc, enterprise, app store)
Understanding of development methodologies (e.g. TDD, Agile)
A ‘results driven’ approach
The ability to work on your own and solve problems

Advantageous Skills:

IBM MaaS360 Mobile Device Management
Git/Gitflow
MS .NET development (Visual Studio)
SQL Server 2012

The main application is mission-critical so experience of developing/supporting similar iOS apps is highly beneficial.
The applicant will have at least 5 years of commercial development experience and be either a senior/lead iOS engineer or hold equivalent responsibilities.

Education:

The applicant will hold a degree or equivalent qualification.

Skills:

Objective-C, iOS development/Cert management, .Net, MVC, EF, SQL Server, HTML, CSS, JavaScript, RESTful APIs, Agile, TDD, good written communication/documentation skills.

Job Type: Full-time
Salary: £35,000 - £48,000 /year depending on experience