How Did We Do? Smart Meter Top-up

Over 300,000 customers

Great Prices

No Exit Fees

Dual Fuel Loyalty Credit*

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Over 300,000 customers

Great Prices

No Exit Fees

Dual Fuel Loyalty Credit*

Switch to us

E Benefits

We’re here to save you money

Our focus is on keeping costs down
so you pay less.

Price Protection

Dual Fuel Loyalty Credit

Keep both your prepayment gas and electricity supply with us for 12 months and we will credit your electricity meter with £50*.


No Exit Fees

No Exit Fees

At E, we want you to remain with us because you want to, not because you have to. We don’t penalise you for leaving with a termination charge.


Freedom to Top-Up

Freedom to Top-Up

You can top-up your gas and electricity at any PayPoint, Payzone or Post Office.


Emergency and Friendly Credit

Emergency and Friendly Credit

We offer all our customers emergency credit on each meter and for that extra peace of mind, 'friendly credit' hours so you'll never lose electricity during evenings and weekends.


We're Mobile Friendly

We're Mobile Friendly

A call to us is included in your inclusive minutes package. It is the same as ringing an 01 or an 02 number.


Warm Home Discount

Warm Home Discount

We are pleased to be part of the Warm Home Discount scheme

Our Fuel Mix

Our Fuel Mix

To find out more information about the fuels used to generate electricity
which is supplied to our customers as well as the environmental impact
view Our Fuel Mix

Our 0333 number is ‘mobile phone friendly’. NOT a National or Premium rate phone number.

Our friendly customer services team are here to help you. To view our ‘Treating Customers Fairly’ statement Click Here

*The £50 credit is a one off payment redeemable after your first year of prepayment dual fuel supply only (subject to qualifying tariff & excluding change of tenancy).

Our friendly customer services team are here to help you. To view our ‘Treating Customers Fairly’ statement Click Here

*The £50 credit is a one off payment redeemable after your first year of prepayment dual fuel supply only (subject to qualifying tariff & excluding change of tenancy).