What is the Warm Home Discount?
The Warm Home Discount is a government scheme aimed at tackling fuel poverty.
The scheme offers a payment of £140 towards the energy bills of households who need it most.
The scheme has two categories, the Core Group and the Broader Group.
If you were receiving your electricity supply from us on the qualifying date, 7th July 2019, and you, or someone within your household is of pensionable age and in receipt of the Guaranteed Element of Pension Credit, you are eligible for the Core Group rebate.
You won’t need to apply if you’re in the Core Group, instead, you will receive a letter from the Department for Work and Pensions (DWP) detailing what you need to do next.
If you don’t meet the eligibility criteria for the Core Group, you may still be eligible for our Broader Group.
We also accept applications into a Broader Group which is determined by a wider set of eligibility criteria, allowing us to help as many of our customers as possible. The Broader Group has a limited number of rebates available which are awarded on a first come first served basis to those who apply and are eligible*.
For further information on our Broader Group eligibility criteria, please click here
We are now closed for applications into our Broader Group 2019/20 scheme.
If you have already applied and your application is successful, you will receive the Warm Home Discount rebate before 31st March 2020.
*You may be asked to provide evidence to confirm your eligibility however, In order to be eligible for the Warm Home Discount Broader Group, you will need to have your energy supply with us at the time of your application and still have your supply with us when the rebate is awarded.