This service, a home energy monitoring application (the “Service”), is provided by E (Gas and Electricity) Ltd (the
“Provider”). These Terms of Service (the “Terms”) apply to the natural person (the “End User”) using the Service.
1 Upgraded features and new versions
1.1 Upgraded features and new versions of the Service will be
implemented in the Service to the extent the Provider finds
appropriate. The Provider reserves the right to, without prior notice
and at any time, make changes to or modify the Service or the way in
which the Service is provided.
2 Use of the Service
2.1 The End User shall act in conformity with any instructions given by
the Provider regarding the use of the Service. If use of the Service
requires a parent’s or a legal guardian’s permission, the End User is
responsible for obtaining such permission.
2.2 The End User ensures that it will not use the Service for any
purpose that is not in compliance with applicable law or these Terms
and is liable for all actions and activities conducted within the scope
of its use of the Service. Neither the Provider nor its subcontractors
are responsible for any unauthorised access to the Service as a result
of the End User’s negligence.
2.3 The End User shall not copy, reproduce, sell, license, distribute,
modify, decompile or in any other way make changes to the Service
or make the Service or parts of the Service available to others.
3 Limited access to the Service
3.1 The Service may be interrupted by circumstances outside of
the Provider’s or its subcontractors’ control, which might affect the
functionality and availability of the Service. Since neither the Provider
nor its subcontractors are able to control such circumstances, the
Provider cannot warrant a continuous or uninterrupted access to the
Service. The Provider shall however, given the circumstances at hand,
seek to remove such factors that interferes, or risk to interfere, with
the functionality and accessibility of the Service.
3.2 The Provider is, due to technical, maintenance or security reasons,
entitled to take appropriate measures, which might affect the access
to the Service. The End User shall without undue delay to the extent
necessary be informed about any limitation or suspension of the
access to the Service, for example by the Provider posting such
information on its website or similar
3.3 The Provider reserves the right, at any time, to terminate the End
User’s access to the Service if the Provider suspects that the End
User is violating these Terms or is otherwise acting in a way that risks
causing the Provider, its subcontractors, other users or persons any
harm or other damage.
4 Intellectual property rights
4.1 The End User shall not obtain any intellectual property rights to the
Service or any rights to the material arising from the use of
5 Third Party Applications
5.1 To use parts of the Service, the End User may need access to
certain third-party applications. The End User is responsible
for carrying out installations and updates of such third-party
5.2 The End User shall ensure that its use of a third-party application is
in conformity with the terms and conditions governing the relation
with the supplier of the third-party application. The End User shall
indemnify the Provider or its subcontractors for any claims directed
towards the Provider or its subcontractors by such suppliers due to
the End User’s use of the third party application.
5.3 Neither the Provider nor its subcontractors are responsible for
deficiencies in, and does not warrant the functionality of, any thirdparty application.
6 Links to other websites
6.1 Within the Service, the End User may find links to websites
provided by third parties. Neither the Provider nor its subcontractors
or suppliers has control of or responsibility for such linked websites
or its content and shall not be held liable for any damages arising in
connection with the use of services available on linked websites. The
End User is recommended to read the respective terms of service
and privacy policies of such third-party websites.
7 Limitation of liability
7.1 Neither the Provider nor its subcontractors shall be held liable for
any loss of profits, reimbursement towards a third party or any
other indirect or consequential damage or loss, unless otherwise
provided hereunder. The limitation shall not apply to either
party’s liability based on death or personal injury caused by
negligence, gross negligence, wilful misconduct, fraud or fraudulent
8 Force majeure
8.1 The Provider and its subcontractors shall be relieved from liability
for failure to perform any obligation under these Terms during
such period and to the extent that the due performance thereof
by either the Provider or its subcontractors is prevented by reason
of any circumstance beyond the reasonable control of such party,
such as war, warlike hostilities, labour disturbances, new or amended
legislation, governmental actions, interruption or failure of electricity
or communications systems, fire, flood or other circumstances of
9.1 The Provider may at any time make amendments or additions to
these Terms. All amended conditions will automatically be effective at
the latest fourteen (14) days after the amendment has been published
in the Service. When using the Service after the fourteen-day period,
the End User shall be considered to have accepted the new Terms.
10.1 The End User accepts that all communication from the Provider or
its subcontractors to the End User may be made electronically.
Notices shall be deemed to have been given on the day a message
11 Payment Difficulties
11.1 These Terms apply from the End User’s registration of a user profile
in connection with the use of the Service and until the End User has
ceased to use the Service.
12 Governing law and dispute resolution
12.1 These Terms shall be construed in accordance with and governed by
the provisions of English law, unless the address is in Scotland, in
which case your contract will be governed by the laws of Scotland.