Managing your energy payments efficiently with a prepayment meter from E
- Managing your energy costs shouldn't be overwhelming. Our prepayment meters offer you control over your energy payments with no hidden costs or unexpected bills.
- With a smart prepayment meter, you can see where you're using the most energy and set alerts when your credit is running low, so you don't go off supply.
Tired of finding a one-stop energy supplier that offers customised solutions for your energy needs?
What are prepayment meters?
Prepayment meters require payment in advance for gas and electricity you use. Prepayment meters are also called pay-as-you-go meters (PAYG), pre-paid meters or key meters.
E Smart Meters: The most
cost-effective
prepayment meter
By the summer of 2025, smart meters will be a predominant form
of meters across the UK.
E is determined to assist in this prospect by providing free
smart meters if you choose us as your energy supplier
E Smart Meters are a new generation of gas and electricity prepayment meters that are designed to help you save time, energy and money.
...E Smart meters stand out for their ability to help consumers make more informed, budget-friendly decisions regarding their energy use. We also offer £15 emergency credit for urgent situations. From topping up via our MySmartE app which is designed to enhance user experience, to monitoring your energy consumption in real-time for making informed budgeting decisions - MySmartE app becomes an integral part of this process.
With E’s smart prepayment meter, you don’t have to pay a standing charge if you aren’t using your gas and electricity energy supply.
E Smart Meter emerges as the most cost-effective prepayment meter that you can rely on.
Benefits of prepayment meters
-
1.
With prepayment meters you get to decide when and how much to pay.
-
2.
Customers can monitor their energy usage in real time, which prevents unexpected bills.
-
3.
Prepayment meters allow users to repay their previous bills gradually through regular top-ups.
-
4.
There are various methods of top-up options for a prepayment meter. You can top-up in-store, online, by text messages or via mobile apps, adding to extra convenience. ...
-
5.
Features like “friendly hours” and “emergency credit” ensure energy supply is maintained in case when the balance is low, until the next top-up is made.
-
6.
Following the latest price cap adjustments, prepayment meters generally give rise to lower charges compared to standard credit meters, making overall energy cost cheap.
-
7.
E provides their customers to switch to other prepayment energy suppliers without any penalties.
What Our Clients Say About Us
Donna Williams
★ ★ ★ ★ ★
I have always liked the customer service with
this company, never had any fault with
them...today they went beyond what
I expected
Sharon S
★ ★ ★ ★ ★I have been with E Energy for many years now, and I am always bowled over by the professional, caring, non-judgemental and helpful manner E Energy interacts with its customers. Staff are well trained and demonstrate empathy - qualities that are rare these days. I spoke with Kirsty today. She was extremely professional, attentive, thorough and listened. Take a bow E Energy. You're a benchmark in customer excellence. Thank you so much.
Sally Morton
★ ★ ★ ★ ★
Very helpful, if I could I would put 10
stars.
It's the company that is extremely
helpful. I have been with them for years.
If thinking of moving, I would go to E.
FAQ's
Contact E before switching to a prepayment meter. We will arrange for a certified engineer to visit your home and install the prepayment meter at a time which is convenient for you.
No. If you're on Pay As You Go, your readings are sent to us each time you top up.
The amount of the standing charge you pay will depend on where you live and what energy tariff and supplier you have. But with E's smart prepayment meter, you don't have to pay any standing charge if you aren't using your gas and electricity energy supply.
Most prepayment meters have a display that shows your remaining credit balance. You can also check your balance by referring to your energy supplier's app or online account, if applicable.
E offers 'emergency credit' or 'friendly hours' that prevents you from being cut off during certain times or days of the week when the shops are closed and you're unable to top up.
If you're struggling to pay for gas and electricity, contact E for support. Your supplier must work with you to agree on a payment plan you can afford.
You can ask for:
- A review of your payments and debt repayments
- Payment breaks or reductions
- More time to pay
- Access to hardship funds
- Priority Service registration - a free support service if you are in a vulnerable situation.