For further information on switching to prepayment energy with E, visit www.e.org/switching-to-us.
Or, if you're already with us and you'd like to upgrade to a smart meter, please use the contact us form.
Prepayment smart meters: Powering the UK's
energy-smart future
Prepayment smart meters are transforming the idea of energy use in the UK. According to Ofgem, over 4 million households are using prepayment meters, as of 2024. This not only highlights the rise of prepayment meters in the United Kingdom, but also their effectiveness in overall energy management, making smart prepayment meters the one of the most viable options.
So, what is a prepayment smart meter?
A prepayment smart meter is a digitally engineered meter that allows energy consumers to pay for their gas and electricity supply before consumption. Prepayment smart meters are commonly referred to as pay-as-you-go smart meters.
Smart meters are a new generation of energy meters that are specially designed to help save time, energy and money.
Prepayment smart meters come with a lot of useful features and with E, you also get a free IHD (in-home display) that allows you to observe the energy you’re using in pounds and pence and in near real time too. We will take a look at other useful features and benefits later in the article.
Now let’s see how smart meters actually work
Prepayment smart meters are connected between your home and your energy supplier using a wireless network, with live monitoring and observation features. Your gas and electricity prepayment smart meter and IHD (in-home display) communicate together and are always in synchronisation. So, you can check your energy supply usage, how much money has been deducted, or even check the remaining balance.
Effortless top-up with prepayment smart meter
When it comes to topping-up your prepayment smart meter, there’s lots of ways to do it. This feature makes electricity and gas top-ups easier. You can top-up from your energy supplier’s website, mobile app, through phone or text message, all from the comfort of your home. You can also top-up your smart meter from an authorised physical location such as a PayPoint ,PayZone or Post Office.
So, once you top-up your electricity and gas smart meter, your credit will be added to your account remotely, so you don't have to do anything to your meter.
Benefits of choosing prepayment smart meters with E:
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- It becomes easier and more manageable to track your energy consumption with prepayment smart meters, as it comes with an IHD (in-home display) which can help in monitoring real-time data.
- Emergency and friendly credit facilities are also available.
- Topping-up is flexible and convenient, using our MySmartE app, phone, SMS or an authorised outlet.
- Smart meter installation is FREE!
- No standing charge for households using our smart prepayment meters.
Concerned about your data while using prepayment meters?
Your smart meter will securely store the data about your energy usage. It will not store any personal information about you. You can view data about your energy usage, and with your permission, information such as meter readings and credit balances will be shared with us. Your Network Operator will have access to this data, in an anonymous form. This enables them to better understand your energy needs, allowing them to better plan for you.
Register for a smart meter with E: Experience the ease!
Prepayment smart meters represent a significant step forward in how UK households are managing their energy consumption. They will play an important role in making UK smarter, digital and more sustainable.
If you are looking to manage your budget carefully, avoid unexpected bills, and enjoy the convenience of this modern technology, E is committed to support your transition.
Register your interest in having a prepayment smart meter installed and we will get back to you within a week of your supply going live with us to arrange your installation date.
