SMETS 2 User Guides

Our user guides provide all the practical information on using your smart meter.

SMETS 2 User Guide – Secure click here

SMETS 2 User Guide – Aclara / Flonidan click here

SMETS 2 User Guide – Arabic click here

E (Gas and Electricity) Ltd is a signatory of the Smart Meter Installation Code of Practice (SMICoP) whose main objectives are to ensure that as a customer, you receive a high standard of service throughout the installation process and as a result, know how to use and benefit from the smart metering equipment to help improve the energy efficiency within your home.